President of the United States
As Kaiser Permanente sets bold objectives on care transformation, National Workforce Planning & Development (NWFPD) develops and deploys important programs to support such objectives and develop a higher skilled and flexible workforce.
Kaiser Permanente encourages you to assume responsibility for lifelong learning that includes your professional and personal self-development. We believe learning is a lifelong journey, and we’re here to provide you with the resources and support you need to realize your potential. We understand that the future of health care starts with you - today’s students.
Financial assistance is available to employees who meet the requirements of the Tuition Reimbursement Program, providing reimbursement for eligible course tuition, and other eligible expenses. To learn more about how you can take advantage of this benefit, visit the KP Career Planning website at www.kpcareerplanning.org.
For access to the latest career management resources you need look no further than www.kpcareerplanning.org. This on-line tool kit was first developed in 2007 and has been expanded and updated since that time. Having recently migrated the site to a new hosting solution, we are working on exciting changes and improvements for you.
NWFPD leverages KP and external resources to maximize effectiveness. Partnering with the California Hospital Association, California Workforce Investment Boards, California's Health Workforce Initiative and KP Community Benefits and KP Care Management Institute to understand future health care and education trends, health care innovations and identify education resources.
Clinical Manager, MAS region
KP Northern California
Dept. Secretary, SEIU UHW
KP Northern California
NWFPD facilitates growth by continuous scanning of environmental and care delivery trends providing learning solutions that impact membership growth and diversity designing education programs to support multi-skilled workers.
The 2017 Workforce of the Future Conference highlighted the need for continuous learning at Kaiser Permanente. Constant change is the new normal as we enter the Fourth Industrial Revolution, which integrates work with rapidly changing technology such as artificial intelligence. Our challenge: Adapt to new technologies and evolving work processes to grow jobs and improve health. We need to be able to work with diverse teams and engage with our communities. Inspired by the morning panel, participants developed eight themes for 2018 Workforce of the Future initiatives, including accelerating apprenticeships and experimenting with new learning approaches such as reverse mentoring.
The 2016 Workforce of the Future Conference both celebrated the progress Kaiser Permanente Regions have made in realizing the Workforce of the Future and challenged Conference participants to deepen skills in workforce planning with labor and community involvement and delivering team-based care. Conference highlights include: "Walk of Stars" displaying new regional workforce positions created, Diane Antishin of DTE describing DTE's ten year workforce forecasting project DTE Forward and Dr. Nolan Chang challenging Conference participants to try new ways of collaborating with colleagues to enhance patient care.
The 2014 Workforce of the Future Conference was held at the Garfield Center for Innovation. Participants engaged in interactive exhibits and Imagining Care Anywhere virtual tours. Vivian Tan, KP VP of Strategy and Transformation challenged the audience with details from the KP 2025 Vision.
In 2015 the Conference agenda included updates on KP's People Strategy, new National Agreement language on Workforce of the Future and Upskilling initiatives around the country. Robert Reich, economic analyst and former Secretary of Labor, keynoted the conference.
President Obama’s Upskill initiative is focused on realizing the full potential of America’s workforce by empowering Americans with the education and training they need to develop new skills and earn higher wages. As a part of the Upskill initiative, Kaiser Permanente is taking steps in preparing the workforce for the future of health care, which includes our customized and dynamic LHH online career portal, including self-assessments, career exploration, action plan development, and career management tools, as well as tools for managers to assist in employee development. We have also rolled out Critical Skills for the 21st Century, which will provide skill enhancement and digital badging for our current workforce in process improvement, digital fluency, collaboration, and consumer focus. And as part of a career mobility effort for entry level classifications, we will develop comprehensive career upgrade programs that will include educational plan guidance, tuition assistance, time off to train, and career counseling support.
We identified the 4 critical skills that will help prepare the KP workforce for the evolution of healthcare. We will deliver those skills through a variety of online options including existing internal resources, external resources and a dynamic adaptive learning platform.
With the Lifelong Education Advancement program (LEAP) we will enable employees to advance their careers by providing access to certifications and training. By working with the regions to create training positions we will develop a pool of certified, trained employees who are ready to fill new positions.
Fifty percent of KP's nurses are now located in the ambulatory setting. Leveraging BHMT resources, NWFPD designed online modules and a facilitator's guide to support the ambulatory nurse in their expanding role. This is complemented by clinical experiences provided by the nursing in each KP Region. Care coordination is the principal function of the nurse of the future. NWFPD, BHMT and NPCS (KP National Patient Care Services) partnered with the American Academy of Ambulatory Care Nursing to develop an online version of their state of the art curriculum. These modules are available through Health Stream.
Established in 2007, the Ben Hudnall Memorial Trust (BHMT) supports life-long learning and career development for its participants. It provides career counseling services and a portfolio of diverse education and training programs to support eligible KP employees at all points throughout their careers including:
SEIU United Healthcare Workers-West and Joint Employer Education Fund provides education and training programs to help eligible workers improve their lives and careers. In pursuit of this mission to develop the finest healthcare employees, the Education Fund offers quality programs that are informed by healthcare trends, address employers’ needs, match workers’ professional aspirations, and promote excellent patient care.
Here you will find articles and videos on many topics that will interest you. We also share metrics on important programs and initiatives that support our KP workforce.
2016 NWFPD Year End Report
ATT New Line from the New York Times
A Framework for Scaling Up Health Interventions
Regional Team
National Team
Jobs of the Future 2014 Final Report
Don Berwick -- What patient centered care really means?
Jobs of the Future 2015 Final Report
Healthforce Center at UCSF http://healthforce.ucsf.edu
information on health professions
Institute of Medicine http://iom.nationalacademies.org
information on issues in health care including healthcare workforce
Institute of Healthcare Improvement http://ihi.org
how to improve health care
2015 NWFPD Mid Year Report
2015 NWFPD Year End Report
The Importance of Learning in Organizations - Harvard Busienss Review
2013 BHMT Annual Report
Core Competencies for Interprofessional Collaborative Practice May 2011
Diffusion of Innovation in Health Care
Lessons in Leadership for Improvement: KP Improvement Journey over 10 Years
